Privacy Policy
Last updated: May 12, 2026
1. Information We Collect
Personal Information: Name, email, phone number, payment method information.
Travel Information: Passenger names, ages, weights, tour preferences.
Usage Data: How you interact with the Platform.
2. How We Use Your Information
- To facilitate bookings between customers and operators
- To process no-show charges via Stripe
- To send notifications about your bookings
- To improve our services
3. Payment Information
Payment information is collected and stored securely by Stripe. We do not store full credit card numbers on our servers.
4. Data Sharing
We share your information with:
- Tour Operators: To fulfill your booking (name, contact info, passenger details)
- Stripe: To process payments
- Twilio: To send SMS and WhatsApp notifications
5. Your Rights
You may request deletion of your account and personal data by contacting info@bidpounce.com.
6. Data Retention
We retain your data for as long as your account is active, plus 7 years for tax/legal purposes.
7. Security
We use industry-standard encryption and security measures to protect your data.
8. Contact
Email: info@bidpounce.com